Privacy Policy
Our Commitment to Your Privacy
At tavorynquilexo, we understand that managing your project budgets requires trust. When you share your financial information with us, you're placing confidence in our ability to protect what matters most to your business. This privacy policy explains exactly how we collect, use, and safeguard your personal and business data.
We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs). Our commitment goes beyond legal compliance – we believe transparency about data handling builds stronger business relationships.
This policy applies to all services provided through tavorynquilexo.org and covers every interaction you have with our budget management platform, from initial registration through ongoing project collaboration.
Information We Collect
Running effective budget management requires specific information. Here's what we collect and why each piece matters for your project success:
Account Information
Your name, email address, phone number, and business details. We need this to create your account, send important updates, and provide customer support when you need help with budget planning.
Financial Data
Budget figures, expense categories, project costs, and spending patterns. This information enables our platform to provide accurate budget tracking, forecasting, and financial reporting for your projects.
Usage Analytics
How you navigate our platform, which features you use most, and where you spend time. This helps us improve the user experience and develop tools that match your actual workflow needs.
Communication Records
Support tickets, feedback, and correspondence with our team. We keep these records to provide consistent support and track resolution of any issues you've experienced.
Information We Don't Collect
We specifically avoid collecting unnecessary personal details. We don't track your location unless required for service delivery, we don't access your other financial accounts, and we don't collect sensitive personal information unrelated to budget management.
How We Use Your Information
Every piece of data we collect serves a specific purpose in delivering reliable budget management services. Here's how we use different types of information:
- Processing your budget data to generate reports, track expenses, and provide forecasting insights that help you make informed financial decisions
- Sending you account notifications, security alerts, and important updates about changes to our service or your budget status
- Providing technical support when you experience issues or need help understanding budget reports and platform features
- Improving our platform based on usage patterns, identifying features that work well and areas where users need additional support
- Ensuring account security by monitoring for unusual access patterns or potential unauthorized use of your budget management account
- Communicating about new features that could benefit your budget management process, always with options to opt out of marketing communications
We never use your financial data for purposes beyond providing our budget management services. Your project budgets and spending patterns remain confidential and are never shared with third parties for marketing or commercial purposes.
Data Sharing and Third Parties
We work with carefully selected partners to provide our budget management services, but we maintain strict control over how your data is shared and used.
Service Providers We Work With
- Cloud hosting providers who maintain the servers where your budget data is stored securely
- Payment processors who handle subscription payments (they don't access your project budget information)
- Email service providers for sending account notifications and support communications
- Security monitoring services that help protect your account from unauthorized access
When We Might Share Information
We may share your information in these specific circumstances:
- If required by Australian law or legal process, such as court orders or regulatory investigations
- To protect against fraud, security threats, or technical issues that could harm you or other users
- If our business undergoes merger or acquisition, though any new owner must honor this privacy policy
- With your explicit consent for specific purposes you've approved in advance
We never sell your personal information or budget data to marketers, advertisers, or data brokers. Your financial information stays within our budget management ecosystem.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding your personal information. We've made it straightforward to exercise these rights:
What You Can Do With Your Data
Access Your Information
Request a complete copy of all personal and financial data we hold about you. We'll provide this in a readable format within 30 days of your request.
Correct Inaccurate Data
Update or correct any information that's outdated or incorrect. You can make most changes directly in your account settings or contact us for assistance.
Delete Your Account
Request complete deletion of your account and associated data. We'll remove all information within 30 days, though some records may be retained for legal compliance.
Data Portability
Export your budget data in standard formats so you can transfer it to another service. We provide CSV and PDF exports of all your financial information.
Restrict Processing
Limit how we use your data while maintaining your account. This might affect some features, but we'll work with you to find suitable alternatives.
How to Exercise Your Rights
Contact our privacy team at contact@tavorynquilexo.org with your request. We'll verify your identity and respond within 30 days. For urgent matters, call +61427976940 and ask to speak with our privacy officer.
Data Security Measures
Protecting your financial data requires multiple layers of security. We've implemented comprehensive measures to safeguard your budget information:
Encryption
All data is encrypted in transit and at rest using AES-256 encryption standards. Your budget information is protected whether being transmitted or stored.
Access Controls
Staff access to your data is strictly limited based on job requirements. Only authorized personnel can access financial information, and all access is logged.
Regular Audits
Independent security audits verify our protection measures quarterly. We also conduct internal reviews monthly to ensure all systems remain secure.
Backup Systems
Your data is backed up daily across multiple secure locations. If technical issues occur, we can restore your budget information without data loss.
What You Can Do to Stay Secure
- Use a strong, unique password for your tavorynquilexo account that you don't use elsewhere
- Enable two-factor authentication to add an extra layer of protection to your account
- Log out when using shared or public computers, especially when accessing budget information
- Contact us immediately if you notice any suspicious account activity or unauthorized budget changes
- Keep your contact information updated so we can reach you about security matters
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods:
Active Account Data
Retained while your account remains active and for 12 months after cancellation to allow for account reactivation if you change your mind.
Financial Records
Budget data and transaction records kept for 7 years to comply with Australian financial record-keeping requirements.
Communication Logs
Support tickets and correspondence retained for 3 years to help resolve any ongoing issues and improve our service quality.
Usage Analytics
Anonymized usage patterns kept for 2 years to guide platform improvements. Personal identifiers are removed after 6 months.
When retention periods end, we securely delete all associated data. Deletion includes removing information from backups and ensuring it cannot be recovered. You can request early deletion of specific information by contacting our support team.
International Data Transfers
Our primary servers are located in Australia, but some of our service providers operate internationally. When your data needs to be processed outside Australia, we ensure it receives equivalent protection.
We only transfer data to countries with adequate privacy protections or to service providers who have committed to maintaining Australian privacy standards. Current international partners include cloud infrastructure providers in Singapore and the United States who have signed data protection agreements with us.
If you're concerned about international data transfer, contact us to discuss options for keeping your data within Australia, though this may limit some platform features.
Changes to This Privacy Policy
We update this privacy policy when our practices change or new laws require modifications. When we make significant changes, we'll notify you via email and prominently display the updates in your account dashboard.
Minor updates, such as clarifications or contact information changes, are posted on our website. We encourage you to review this policy periodically, especially when you notice the "Last Updated" date has changed.
Continuing to use our service after policy changes indicates your acceptance of the new terms. If you disagree with changes, you can close your account and request data deletion before the changes take effect.
Compliance and Certifications
tavorynquilexo maintains compliance with relevant Australian and international privacy standards. Our current certifications and compliance status includes:
We participate in privacy impact assessments for new features and maintain documentation of our data processing activities. Regular compliance audits ensure we meet evolving privacy requirements and maintain best practices for financial data protection.
Privacy Questions? We're Here to Help
If you have questions about this privacy policy or how we handle your data, our privacy team is ready to provide clear answers.
Email: contact@tavorynquilexo.org
Phone: +61 427 976 940
Address: Unit 3, 39 Gordon Rd, Mandurah WA 6210, Australia
We typically respond to privacy inquiries within 2 business days and provide comprehensive responses within 30 days as required by Australian privacy law.